Hospitality Operations Programme

A desk bell at a hotel in Qiddiya City
Start date

Coming Soon



Duration

3 months



education level and Language

• Bachelor's Degree or higher
• English



LOCATION

Riyadh (In-person)



The Hospitality Operations programme equips culinary and food & beverage professionals with advanced skills, technical expertise, and leadership abilities to excel in management and supervisory roles.

The programme covers essential areas such as front office operations, hospitality sales and marketing, and restaurant accounting, positioning participants for roles like Assistant Manager, Team Leader, and Supervisor within Qiddiya's F&B establishments.

What can be gained from this programme?

Comprehensive Hospitality Training

Gain expertise in all key areas of hospitality management, from front office operations to food and beverage management.



Focus on Guest Satisfaction

Learn strategies to ensure exceptional guest experiences, improving customer retention and brand loyalty.



Leadership and Supervision

Develop the leadership skills necessary to manage teams and ensure smooth daily operations.



Real-World Application

Engage in practical, hands-on learning to apply best practices in operational efficiency, financial management, and guest services in hospitality settings.



Programme Details


The Programme comprises of the following modules

    • Introduction to hospitality  
    • Managing Front Office Operations  
    • Food Safety: Managing with the HACCP System  
    • Management of Food and Beverage Operations  
    • Planning and Control for Food and Beverage Operations  
    • Hospitality Sales and Marketing  
    • Hotel and Restaurant Accounting  
    • Managing Housekeeping Operations

Programme objectives

    • Acquire advanced knowledge and skills to efficiently manage key hospitality operations, including front office, housekeeping, and food & beverage services
    • Build leadership and management capabilities in areas such as hospitality sales, marketing, and financial control for effective business operations
    • Target Position: Hotel & Restaurant Assistant Managers, Team Leaders, Supervisors

Eligibility Criteria

    • Nationality: Saudi National
    • Education: Bachelor's Degree or higher
    • Years of experience: Not Applicable
    • English Proficienecy: Fluency in English required
    • Availability: Full-time availability and commitment to attend the entire programme
    • Required documents: CV

Application process

1. Sign Up

Register interest on Qiddiya's platform and upload the required documents.



2. Apply

Submit your application for the selected programme.



3. Evaluation

Your application will be reviewed and will be determined if this programme is right for you. Shortlisted applicants will receive further application instructions.



4. Assessment

Shortlisted applicants take the English Language Placement Test.



5. Interview

Successful applicants will go through a round of interviews.



6. Application confirmation

Successful applicants will receive an email confirming their enrollment, along with additional programme-specific details.



Hospitality Operations programme

Join our hospitality operations programme today!

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