Food & Beverage Service

This programme develops essential skills in restaurant setup, service techniques, and customer handling, preparing participants for roles like Waiter, Barista, or Hostess.

Duration

3 Months

Education level

High School or higher

The Food and Beverage Service programme provides foundational training in the knowledge, skills, and behaviors necessary to work effectively as part of a F&B team.

This programme equips participants with essential skills in restaurant setup, menu knowledge, food and beverage service techniques, and customer complaint handling, preparing them for roles like Waiter, Host, Barista, or Runner in Qiddiya's F&B establishments.

Programme Details

The Programme comprises of the following modules

Introduction to the hospitality industry: Different F&B outlets
Principles of Customer service
Health and Food Safety
Food and Beverage service utensils: Types, roles, specifications
Handling and polishing chinaware, glassware silverware
Restaurant setup Tables and side stations
Preparing restaurant setup for meals, banquet
Menu Knowledge, Taking order
Food Service Techniques: Plate Service, English Service, French Service
Service Techniques: Clearing tables, handling full trays etc.
Beverage Service Techniques: Water, Juices, Soft Drinks
Handling customer complaints
Communication skills: Verbal and non-verbal
Bar Training (Coffee, Tea, Smoothies, Mocktails): Bar Setup, Store requisition, and inventory

Programme objectives

Gain comprehensive knowledge of various food and beverage service techniques
Develop the ability to organize and set up restaurants, tables, and side stations efficiently
Build strong communication skills and learn to handle customer interactions professionally
Target Position: Hospitality service professionals - Waiter / Waitress, Hostess, Barista, Runner

Eligibility Criteria

Nationality: Saudi National
Education: High school certificate with a minimum of 60%
Years of experience: Not applicable
English Proficienecy: Minimum of IELTS Level 4
Availability: Full-time availability and commitment to attend the entire programme
Required documents: CV

Application Process

1. Sign up
Register interest on Qiddiya's platform and upload the required documents.

2. Apply
Submit your application for the selected programme.

3. Evaluation
Your application will be reviewed and will be determined if this programme is right for you. Shortlisted applicants will receive further application instructions.

4. Assessment
Shortlisted applicants take the English Language Placement Test.

5. Interview
Successful applicants will go through a round of interviews.